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linda /md
01 · Overview

AI-powered patient intake & triage for medical practices.

Linda answers, triages, and schedules — reducing wait times, eliminating phone tag, delighting patients.

  • HIPAA-ready with enterprise-grade security
  • Instant call handling, 24/7
  • Seamless EHR and scheduling integration
02 · The challenge

Phones are quietly draining your practice.

  • High call volume overwhelms staff and increases burnout
  • Patients abandon calls due to long hold times
  • Manual triage leads to inconsistent outcomes
  • Missed revenue from unscheduled appointments
03 · The solution

Linda — your always-on front desk.

  • Understands patient intent in natural speech
  • Performs intake, eligibility, and smart triage
  • Books, reschedules, and confirms visits automatically
  • Escalates to staff with full context when needed
04 · Live demo

Hear Linda in action.

A short recording showcases natural speech, smart triage, and scheduling.

05 · How it works

Four steps, every call.

  1. 01 Inbound call is answered instantly with branded greeting
  2. 02 AI collects key details and verifies patient identity
  3. 03 Intelligent triage routes urgent cases appropriately
  4. 04 Eligible appointments are scheduled in real time
06 · Proven outcomes

What deployed practices see.

  • 50–80% reduction in average hold times
  • 25–40% increase in booked appointments
  • Significant staff time saved per day
  • Higher patient satisfaction and retention
07 · Case study · Mindwell

Front desk staffing optimized from 6 people to 3.

Linda deployed at Mindwell to modernize patient access and front desk operations.

  • 24/7 patient service without additional headcount
  • 18 workflows automated by the AI voice agent
  • Intake, eligibility, triage, appointment ops, and more
08 · Security & compliance

Built to meet medical-grade requirements.

  • HIPAA-ready safeguards and auditability
  • SOC 2 aligned controls and encryption in transit / at rest
  • Role-based access and PHI minimization best practices
09 · Next step

Pilot in days, not months.

Interested in a pilot? We can go live in days.