01 · Overview
AI-powered patient intake & triage for medical practices.
Linda answers, triages, and schedules — reducing wait times, eliminating phone tag, delighting patients.
- HIPAA-ready with enterprise-grade security
- Instant call handling, 24/7
- Seamless EHR and scheduling integration
02 · The challenge
Phones are quietly draining your practice.
- High call volume overwhelms staff and increases burnout
- Patients abandon calls due to long hold times
- Manual triage leads to inconsistent outcomes
- Missed revenue from unscheduled appointments
03 · The solution
Linda — your always-on front desk.
- Understands patient intent in natural speech
- Performs intake, eligibility, and smart triage
- Books, reschedules, and confirms visits automatically
- Escalates to staff with full context when needed
04 · Live demo
Hear Linda in action.
A short recording showcases natural speech, smart triage, and scheduling.
05 · How it works
Four steps, every call.
- 01 Inbound call is answered instantly with branded greeting
- 02 AI collects key details and verifies patient identity
- 03 Intelligent triage routes urgent cases appropriately
- 04 Eligible appointments are scheduled in real time
06 · Proven outcomes
What deployed practices see.
- 50–80% reduction in average hold times
- 25–40% increase in booked appointments
- Significant staff time saved per day
- Higher patient satisfaction and retention
07 · Case study · Mindwell
Front desk staffing optimized from 6 people to 3.
Linda deployed at Mindwell to modernize patient access and front desk operations.
- 24/7 patient service without additional headcount
- 18 workflows automated by the AI voice agent
- Intake, eligibility, triage, appointment ops, and more
08 · Security & compliance
Built to meet medical-grade requirements.
- HIPAA-ready safeguards and auditability
- SOC 2 aligned controls and encryption in transit / at rest
- Role-based access and PHI minimization best practices
09 · Next step
Pilot in days, not months.
Interested in a pilot? We can go live in days.